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Interactive Flash Tutorials

We have enhanced our already comprehensive client support system with an extensive library of Flash-based tutorials that lead you step by step through several different tasks you may need to complete. We currently have six series of tutorials: One series that reviews common tasks available to our shared hosting customers using the Helm control panel, another dedicated to helping you transfer your domain name to our name servers, three additional series for the most popular FTP applications WS_FTP, Cute FTP, and Smart FTP, as well as a series dedicated to FrontPage.

Helm Hosting Control Panel:

Module 1 - Creating a POP account

Module 2 - Creating an email autoresponder

Module 3 - Creating a default (catchall) email account

Module 4 - Creating an email forwarder (redirect)

Module 5 - Creating an FTP account

Module 6 - Creating an email account in Outlook Express

Module 7 - Using File Manager

Module 8 - Creating an ODBC DSN

Module 9 - Changing your password & personal profile

Module 10 - Monitoring resource usage & statistics

DNS (Domain Nameserver System) Changes:

Module 1 - Making DNS changes at 000Domains.com

Module 2 - Making DNS changes at Dotster.com

Module 3 - Making DNS changes at Enom.com

Module 4 - Making DNS changes at GoDaddy.com

Module 5 - Making DNS changes at MelbourneIT.com.au

Module 6 - Making DNS changes at NameCheap.com

Module 7 - Making DNS changes at NetworkSolutions.com

Module 8 - Making DNS changes at OpenSRS.net

Module 9 - Making DNS changes at Register.com

Module 10 - Making DNS changes at StarGate.com

Module 11 - Making DNS changes at DRAMS (dramsystem.com)

WS_FTP:

Module 1 - Configuring your site in WS_FTP

Create a new site

Deleting an existing site

Modify an existing site

Setting startup preferences

Creating a new folder

Module 2 - Transferring files in WS_FTP

Setting options

Viewing file contents

Upload/download files

Setting file transfer mode

Module 3 - Managing your files in WS_FTP

File sorting preferences

Renaming directories

File display preferences

Creating directories

Viewing files/directories

Deleting directories

Changing directories

Setting file permissions

Cute FTP:

Module 1 - Setting your preferences in CuteFTP

Startup launch screen

Double-click action

Connection retries

Colors, fonts, sound

Firewall Prompts

Module 2 - Configuring your site in Cute FTP

Create a new folder

Modifying an existing site

Create a new site

Deleting an existing site

Module 3 - Transferring files in Cute FTP

Setting file transfer mode

Viewing file contents

Upload/download files

Scheduled file transfers

Module 4 - Managing your files in Cute FTP

Changing directories

Creating directories

File sorting preferences

Renaming directories

File display preferences

Deleting directories

Setting file permissions

Smart FTP:

Module 1 - Configuring your site in SmartFTP

Create a new site

Deleting an existing site

Modify an existing site

Creating a new folder

Module 2 - Transferring files in SmartFTP

Setting options

Viewing file contents

Upload/download files

Setting file transfer mode

Module 3 - Managing your files in SmartFTP

File sorting preferences

Renaming directories

File display preferences

Creating directories

Viewing files/directories

Deleting directories

Changing directories

Setting file permissions

FrontPage 2002:

Module 1 - Publishing your web via HTTP

Module 2 - Publishing your web in live mode via HTTP

Module 3 - Publishing your web via FTP

Module 4 - Deleting files off your server

Module 5 - Creating forms in FrontPage

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